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About Youwind

How does the onboarding procedure work?

March 20, 2023 by marisaclaudio

The onboarding procedure consists of dedicated onboarding sessions for a reduced group of users where we go through a real case that is chosen by the client, to go over all functionalities of the IT solution and discuss Q&A while users are trying to do it by themselves. Normally onboarding is successfully achieved after 1 to 3 sessions per group. Technical support based on IT functionalities is included throughout the duration of your contract.

Am I going to receive technical support during the Project Pilot or Annual Subscription?

March 20, 2023 by marisaclaudio

Yes, during the Project Pilot or Annual Subscription you are going to receive IT support and offshore wind expertise support following the onboarding procedure. Technical support based on IT functionalities is included throughout the duration of your contract.

How long does the Project Pilot last?

March 20, 2023 by marisaclaudio

6 weeks.

I’m a student, can I use Youwind for my master thesis or PhD?

March 20, 2023 by marisaclaudio

Yes, we do provide student licenses. We will have a preliminary interview with you to get to know the content of your work and how we can support you best.

Do I need to purchase a course to start using Youwind?

March 20, 2023 by marisaclaudio

No, the onboarding procedure is included in our subscription fees.

How can I request a free demo meeting?

March 20, 2023 by marisaclaudio

Click “Contact us; Request a Demo” on our website to leave your data and we will contact you as soon as possible.

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