The onboarding procedure consists of dedicated onboarding sessions for a reduced group of users where we go through a real case that is chosen by the client, to go over all functionalities of the IT solution and discuss Q&A while users are trying to do it by themselves. Normally onboarding is successfully achieved after 1 to 3 sessions per group. Technical support based on IT functionalities is included throughout the duration of your contract.
About Youwind
Am I going to receive technical support during the Project Pilot or Annual Subscription?
Yes, during the Project Pilot or Annual Subscription you are going to receive IT support and offshore wind expertise support following the onboarding procedure. Technical support based on IT functionalities is included throughout the duration of your contract.
How long does the Project Pilot last?
6 weeks.
I’m a student, can I use Youwind for my master thesis or PhD?
Yes, we do provide student licenses. We will have a preliminary interview with you to get to know the content of your work and how we can support you best.
Do I need to purchase a course to start using Youwind?
No, the onboarding procedure is included in our subscription fees.
How can I request a free demo meeting?
Click “Contact us; Request a Demo” on our website to leave your data and we will contact you as soon as possible.
